Tag Archives: twitter

How to Get Started on the Most Popular Social Media Networks

Planning to start your business’ social media presence? Most people would think that having presence in every social media channel available is the most effective way. The truth is, it’s not always effective especially for small businesses. You can focus on the best platforms applicable to your business, learn how…

Twitter Introduces Two New Customer Service Tools

Twitter announces new tools to help connect businesses and customers better: Direct Messages (DM) and Customer Feedback. DMs aren't new, but businesses can now add a link on their Tweets that allows their customers to send the business a Direct Message easily and quickly. Read more about Twitter's new customer…