How to Get Started on the Most Popular Social Media Networks

Mar11

Planning to start your business’ social media presence? Most people would think that having presence in every social media channel available is the most effective way. The truth is, it’s not always effective especially for small businesses. You can focus on the best platforms applicable to your business, learn how you can optimise your presence there and create great results.

Facebook and Twitter give you the opportunity to have meaningful conversations with your customers. Pinterest lets you inspire and educate your customers on new skills, products or projects while Instagram is a way for you to share more of your business perspective.

To discover more tips on posting on different social media platforms, read more here.

Twitter Introduces Two New Customer Service Tools

Mar09

Twitter announces new tools to help connect businesses and customers better: Direct Messages (DM) and Customer Feedback. DMs aren’t new, but businesses can now add a link on their Tweets that allows their customers to send the business a Direct Message easily and quickly.

Read more about Twitter’s new customer service tools here.

       

Twitter Introduces GIF Search

Mar07

Twitter reports 100 million GIFs were shared on the platform last year. Rolling out their new GIF search feature, users can now browse through a library and search using keywords or categories to easily use a GIF on their Tweets and Direct Messages.

More about Twitter’s GIF Search here.

 

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